{"xsrfToken":"2b1f8f64-271e-4b88-842b-0a23706e3981_f70820bd66ff30bfe8ed38a2d17a8d042860ef5b_lout","branding":{"id":"1","key":"esd","name":"Help desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/590885c2-bf87-410b-ab07-c1a5a78c0c90/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MWU5Mjc5Ny01M2NkLTRjZjktOWU3OC05OGNjODNiZjc0MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5MDg4NWMyLWJmODctNDEwYi1hYjA3LWMxYTVhNzhjMGM5MCI6WyJyZWFkIl19LCJleHAiOjE2MjczNzYwMTcsIm5iZiI6MTYyNzM3NTM1N30.5nVUURGrHaYK8zdICMRlXuxqE8049Vg_1TOrYdwh5So&client=41e92797-53cd-4cf9-9e78-98cc83bf7436&mode=fit","logoId":"590885c2-bf87-410b-ab07-c1a5a78c0c90","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Desica help center","sharedPortalName":"Desica help center","userInitialAnnouncementHeader":"Our new blog","userInitialAnnouncementMessageWiki":"<p>Big news today, we're starting a public blog so you're always up to date with all the updates and product launches that are made at Desica.</p> \n<p>You'll always receive an update when we change something, or if needed all things we've changed is available on our <a href=\"https://blog.desica.uk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">public blog </a>.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Desica help center","sharedPortalName":"Desica help center","announcementHeader":"Our new blog","announcementMessage":"Big news today, we're starting a public blog so you're always up to date with all the updates and product launches that are made at Desica.\n\nYou'll always receive an update when we change something, or if needed all things we've changed is available on our [public blog |https://blog.desica.uk].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#a239c5","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"esd","projectId":10001,"serviceDeskId":1,"name":"Help desk","description":"<p>Welcome! You can raise a help request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"10008","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://desica.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10314","groups":[1],"key":""},{"id":"10009","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://desica.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[1],"key":""},{"id":"10010","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://desica.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10322","groups":[1],"key":""},{"id":"10007","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help your shiny, new website? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://desica.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10007,10008,10009,10010]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4b6bbd33-5cc6-3ba4-a660-db18b9255718","appLinkName":"System Confluence","appLinkUrl":"https://desica.atlassian.net/wiki","spaceKey":"ESD","spaceName":"External service desk","spaceUrl":"https://desica.atlassian.net/wiki/spaces/ESD","isServer":false},"labels":[],"projectKey":"GD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Desica help center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://desica.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=desica","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2b1f8f64-271e-4b88-842b-0a23706e3981_f70820bd66ff30bfe8ed38a2d17a8d042860ef5b_lout","baseUrl":"https://desica.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"41e92797-53cd-4cf9-9e78-98cc83bf7436","optedInFeatures":{},"requestIntroEnabled":true,"anonymousEnabled":true}